Troubleshooting

Common issues and solutions

Update to latest Adobe applications

Motion (M⁴) is compatible with any workstation with hardware that can run Adobe After Effects CC 2020, 2021, 2022 or later. If you are running an older version of After Effects, please update the program.

Update to latest Motion package

Most issues are solved with a fresh install, and / or removing the configuration data. Before diving into a manual installation — please download and install the latest version of Motion from the Downloads

Contact us

If the above steps don't solve your problem, please email the Mt. Mograph team at [email protected] or, use the Contact form on our website.
Last modified 4mo ago