Clear configuration data

Motion stores your license key and other preferences in a configuration folder.

Some of these files might have gotten corrupted in an update to Motion, or from Adobe which could cause Motion to work incorrectly, Users most commonly have reported the issue as "Hang on the loading screen".

Configuration location

By removing the configuration folder, you will get a 100% clean installation. Please note you will also lose things like saved palettes, easing curves, and tool defaults. If you would like to keep these, create a backup of the respective files in the motionstable/db/... folder.

You may have to "Show Hidden Items" to see this folder on Windows.

On Windows, the folder is:

C:\Users\YOUR_USERNAME_HERE\AppData\Roaming\motionstable

And on macOS it is:

/Users/YOUR_USERNAME_HERE/Library/Application Support/motionstable